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Tuesday, June 28
 

10:00am IST

Session I: NASSCOM Perspective: Welcome Address
Speakers
avatar for K S Viswanathan

K S Viswanathan

Vice President, Industry Initiatives, NASSCOM


Tuesday June 28, 2022 10:00am - 10:10am IST
Virtual

10:10am IST

Session II: Guest Session: Boosting Economy as the Global Capability Powerhouse
Speakers
avatar for Punit Sood

Punit Sood

Chairman, NASSCOM GCC Council, Head of India & Head of International Hubs, NatWest Group


Tuesday June 28, 2022 10:10am - 10:20am IST
Virtual

10:20am IST

Session III: Fireside Chat - An Outside-In Perspective: Value Creation to Drive Revenue Impact
Connection, Collaboration, and Commerce

Moderators
avatar for Srini Krish

Srini Krish

President, Global Services, Fiserv

Speakers
avatar for Zarin Daruwala

Zarin Daruwala

CEO, Standard Chartered Bank


Tuesday June 28, 2022 10:20am - 10:40am IST
Virtual

10:40am IST

Session IV: Leaders' Discussion: Reimagining the Tech Play: Talent, Transformation and Trust
  • Accelerated speed of technology evolution – how has the pace varied over decades
  • Approach to building talent, capability, and mindset to align with the speed of transformation
  • Building trust among people and customer in an ever changing technology landscape

Moderators
avatar for Shalini Pillay

Shalini Pillay

Office Managing Partner- Bangalore & India Leader - Global Capability Centers, KPMG India

Speakers
avatar for Lucy Quist

Lucy Quist

Managing Director, Morgan Stanley
avatar for Rajat Puri

Rajat Puri

President, Legato Health Technologies


Tuesday June 28, 2022 10:40am - 11:05am IST
Virtual

11:05am IST

Session V: Leaders' Discussion: Effective Partnerships at the Heart of Innovation at Scale
  • Leveraging complimentary skills and strengths and adjacencies
  • Working as an ecosystem to create higher value for customer/end user
  • Building trusted partnerships and experimenting with models

Moderators
avatar for Sreyssha George

Sreyssha George

Managing Director and Partner, BCG

Speakers
avatar for Gagan Singh

Gagan Singh

EVP & Chief Product & Revenue Officer, McAfee
avatar for Pravina Ladva

Pravina Ladva

Group Chief Digital and Technology Officer, Swiss Re


Tuesday June 28, 2022 11:05am - 11:30am IST
Virtual

11:30am IST

Session VI a: Townhall: Leadership Blend for the Future – Tech Depth, Business Acumen and Empathy
      • Changing and evolving dynamics within an org and in the external world
      • Changing expectations from a leader in the highly competitive, innovative, and empathetic world
      • How does these 3 key attributes play out in combination in critical situations

Moderators
avatar for Mohandoss T

Mohandoss T

Founder and CEO, CompassMet Consulting LLP

Speakers
avatar for Amnah Ajmal

Amnah Ajmal

Executive Vice President, Market Development, EEMEA, Mastercard


Tuesday June 28, 2022 11:30am - 11:45am IST
Virtual

11:45am IST

Session VI b: Townhall: Leadership Blend for the Future – Tech Depth, Business Acumen and Empathy
      • Changing and evolving dynamics within an org and in the external world
      • Changing expectations from a leader in the highly competitive, innovative, and empathetic world
      • How does these 3 key attributes play out in combination in critical situations

Moderators
avatar for Mohandoss T

Mohandoss T

Founder and CEO, CompassMet Consulting LLP

Speakers
avatar for Diogo Rau

Diogo Rau

Senior Vice President and Chief Information and Digital Officer, Eli Lilly and Company


Tuesday June 28, 2022 11:45am - 12:00pm IST
Virtual

12:00pm IST

Session VII a: Townhall: Defining the Next Business Model in a Networked Era
  • In a globalized world with key focus on partnerships to enable scale – how do you build operating models that are effective?
  • Roles that organizations and leaders play in leveraging the network effect – ensuring effective and seamless integration
  • Challenges of working in such a distributed model at an organization level

Moderators
avatar for Sidhant Rastogi

Sidhant Rastogi

Managing Partner, Zinnov

Speakers
avatar for Gaelle Olivier

Gaelle Olivier

COO, Société Générale


Tuesday June 28, 2022 12:00pm - 12:15pm IST
Virtual

12:15pm IST

Session VII b: Townhall: Defining the Next Business Model in a Networked Era
  • In a globalized world with key focus on partnerships to enable scale – how do you build operating models that are effective?
  • Roles that organizations and leaders play in leveraging the network effect – ensuring effective and seamless integration
  • Challenges of working in such a distributed model at an organization level

Moderators
avatar for Sidhant Rastogi

Sidhant Rastogi

Managing Partner, Zinnov

Speakers
avatar for Navneet Kapoor

Navneet Kapoor

Executive Vice President and Chief Technology & Information Officer, Maersk


Tuesday June 28, 2022 12:15pm - 12:30pm IST
Virtual

12:30pm IST

Networking Zone
A great chance to connect and interact with your peers across industries/companies.

Tuesday June 28, 2022 12:30pm - 1:45pm IST
Virtual

1:45pm IST

Session VIII: Leaders' Discussion: Decoding the Talent Saga: The Era of Shift!
Tapping on the alternate workforce
Ensuring integrity and trust
Upskilling and Reskilling - ways to realigning the current workforce with evolving industry needs

Moderators
avatar for Indraneel 'Indy' Banerjee

Indraneel 'Indy' Banerjee

Partner, McKinsey & Company, Inc.

Speakers
avatar for Anil Yadav

Anil Yadav

Senior Vice President & Head of Global Business Services, Philips
avatar for Jackie Crockford

Jackie Crockford

VP, Global Business Services, AstraZeneca
avatar for Ann Florell

Ann Florell

Vice President, Head of Human Resources, Target in India


Tuesday June 28, 2022 1:45pm - 2:15pm IST
Virtual

2:15pm IST

Session IX: Leaders' Discussion: Remote, Return or Realign: Identifying the Next Work Model
  • What is the opportunity ahead and is it a positive change for the majority?
  • Rethinking business models – some examples of changes that are here to stay
  • Rethinking work models – changing practices across organizations, roles, or areas of work where remote is not effective
  • Ensuring high impact, experience and outcome in this new world

Moderators
avatar for Mrinal Rai

Mrinal Rai

Principal Analyst & Senior Manager, ISG

Speakers
avatar for Chris Louie

Chris Louie

Global Head of Future of Work & Talent, Thomson Reuters
avatar for Rohit Sachdeva

Rohit Sachdeva

Executive Director, Kyndryl India


Tuesday June 28, 2022 2:15pm - 2:40pm IST
Virtual

2:40pm IST

Session X: Keynote: Product Organization – More than skill, it is the mindset
  • What does it mean to build world class products?
  • What are the skill sets- technical and beyond that become essential?
  • Why is this even important for companies that have not traditionally been in the product space?

Speakers
avatar for Sridhar Solur

Sridhar Solur

CEO, Kenmore and Brands


Tuesday June 28, 2022 2:40pm - 3:00pm IST
Virtual

3:00pm IST

Networking Zone
A great chance to connect and interact with your peers across industries/companies.

Tuesday June 28, 2022 3:00pm - 3:25pm IST
Virtual

3:25pm IST

Session XI: Leader’s Discussion: Shift in Purpose – The Power of One!
Lessons from cutting-edge GCCs
Building One-Team mindset & Cultural integration
A Seamless one-enterprise model

Moderators
avatar for Bala Girisaballa

Bala Girisaballa

Managing Director, Vista Equity Partners

Speakers
avatar for Julie Averill

Julie Averill

EVP, Chief Technology Officer, Lululemon
avatar for Nikhil Sathe

Nikhil Sathe

Chief Technology Officer, Blackhawk Network


Tuesday June 28, 2022 3:25pm - 3:55pm IST
Virtual

3:55pm IST

Session XII: Fireside Chat: Data - Cumbersome yet Insightful: Tenets of Modern Data Experience
  • Evolution of data management and data handling
  • Why is there a need for this technology to rapidly evolve?
  • Basic expectations in managing data and ensuring insights are fast and accurate
  • Trends for the future

Moderators
avatar for Deepak Visweswaraiah

Deepak Visweswaraiah

Vice President, Platform Engineering, Pegasystems

Speakers
avatar for John Colgrove

John Colgrove

Founder and Chief Visionary Officer, Pure Storage


Tuesday June 28, 2022 3:55pm - 4:20pm IST
Virtual

4:20pm IST

Session XIII: Fireside Chat: Platformization and How it is Catering to Customer Needs
  • Need for a platform strategy – why is this important today?
  • How have organizations leveraged this strategy to create stronger value propositions for business and customers
  • Pitfalls and challenges – what can go wrong?

Moderators
avatar for Kush Kamra

Kush Kamra

SVP - Global Shared Services & Chairman & Managing Director for Global Operations Support Centers, MetLife

Speakers
avatar for Simon Paris

Simon Paris

CEO, Finastra


Tuesday June 28, 2022 4:20pm - 4:40pm IST
Virtual

4:40pm IST

Session XIV: Leadership Inspiration Talk: The Art of New Management
Speakers
avatar for Shiv Shivakumar

Shiv Shivakumar

Group Executive President - Corporate Strategy & Business Development, Aditya Birla Group


Tuesday June 28, 2022 4:40pm - 5:00pm IST
Virtual
 
Wednesday, June 29
 

7:00pm IST

 
Thursday, June 30
 

9:00am IST

Masterclass: Do you think all low code is created equal? - Limited Seating
• Busting top myths around Low Code
• Showcasing the power of High-Performance Low Code to navigate through the "cloud first mobile first" world
• Demonstrating how low code delivers agility to your business
• Explaining the Low Code advantage in normalizing the supply side fluctuations

Speakers
avatar for Subrato Bandhu

Subrato Bandhu

Regional Vice President, OutSystems India


Thursday June 30, 2022 9:00am - 9:45am IST
Hall 1, HICC

9:30am IST

Workshop: Building Endearing Products through Storytelling & Design Thinking - Limited Seating
Empathizing with your users
Enabling a culture of customer-centricity & innovation
Measuring the Impact

Speakers
avatar for Kuru Subramaniam

Kuru Subramaniam

Director of Product Management – Retail, Publicis Sapient


Thursday June 30, 2022 9:30am - 10:45am IST
MGR 4, 5 & 6, HICC

9:55am IST

Masterclass: Resolving the generational challenge of process inefficiencies - Limited Seating
Hidden process inefficiencies are the silent killer of performance. Around the globe, companies have placed their trust in GCCs to optimize processes such as, procurement, payment, shipment, and collection. However, complex technical legacies, pressure to drive process transformation and automation pose continuous challenges.
Hear our expert to learn how process mining and intelligent process execution management resolves these challenges. Starting with transparency on even the most complex processes, applying intelligence and triggering actions without touching the underlying systems. Supporting your network elements and thus taking GCCs to another level of process efficiency.

Speakers
avatar for Malhar Kamdar

Malhar Kamdar

Chief Customer Officer, Celonis


Thursday June 30, 2022 9:55am - 10:40am IST
Hall 1, HICC

10:40am IST

Networking Zone
A great chance to connect and interact with your peers across industries/companies.

Thursday June 30, 2022 10:40am - 11:00am IST
HICC, Hyderabad

11:00am IST

Session XV: Keynote: An Outlook for the Decade of Action
Opportunities and Challenges for India’s Techade

Speakers
avatar for Sri K.T. Rama Rao

Sri K.T. Rama Rao

Minister for Municipal Administration & Urban Development, Industries & Commerce, and Information Technology, Govt of Telangana


Thursday June 30, 2022 11:00am - 11:15am IST
Hall 1, HICC

11:15am IST

Session XVI: Leaders’ Discussion: How can GCCs reinvent today, to rebuild for future brighter spots?
  • What stories should GCCs narrate to position India as a trusted partner? 
  • What are the enablers required for GCC leadership from India to earn higher value-added jobs like product engineering, customer facing, when we are perceived to be miles away from the market?
  • Breaking away from getting traps into being comfortable in the current roles
  • Suggested strategies to attract to position India as a preferred location for innovation.

Speakers
avatar for Debjani Ghosh

Debjani Ghosh

President, NASSCOM
avatar for Manu Saale

Manu Saale

Managing Director & CEO, Mercedes-Benz Research and Development India
avatar for Gunjan Samtani

Gunjan Samtani

Partner & Head, Goldman Sachs Services India


Thursday June 30, 2022 11:15am - 11:50am IST
Hall 1, HICC

11:50am IST

Session XVII: Leaders' Discussion: Are we ready for Revenue Impact?
  • Areas where GCCs have been able to demonstrate maximum value and impact as of today
  • Future expectations in skill and impact to be able to create top line impact
  • Readiness of GCCs to enable such impact – parameters, strengths, and areas of opportunity

Moderators
avatar for Eric Simonson

Eric Simonson

Managing Partner, Research, Everest Group

Speakers
avatar for Mamatha Madireddy

Mamatha Madireddy

Centre Director, HSBC
avatar for Sudish Panicker

Sudish Panicker

Managing Director and Head, BNY Mellon International Operations, India


Thursday June 30, 2022 11:50am - 12:20pm IST
Hall 1, HICC

12:20pm IST

Session XVIII: Leaders' Discussion: Trifecta for a Competitive Edge - Data, Customer-Centricity, and Purpose
  • Criticality of these elements
  • How are they interlinked and how are companies building on these parameters?
  • Building these capabilities within organizations – typical approaches and challenges

Moderators
avatar for Sandhya Chaudhary

Sandhya Chaudhary

COO, Wells Fargo International

Speakers
avatar for Sastry Durvasula

Sastry Durvasula

Chief Information and Client Services Officer, TIAA
avatar for Sravana Kumar Karnati

Sravana Kumar Karnati

SVP/CTO, Walmart International


Thursday June 30, 2022 12:20pm - 12:45pm IST
Hall 1, HICC

12:45pm IST

Networking Lunch
A great chance to connect and interact with your peers across industries/companies

Thursday June 30, 2022 12:45pm - 2:00pm IST
HICC, Hyderabad

2:00pm IST

Session XIX: Fireside Chat: Strategies and Drivers to Create Customer Delight!
  • Conceptualizing and defining delight - difference between customer need and customer wow!
  • Customer perception and expectation management
  • Monetization – where are the opportunities and how do we ensure it is a win-win proposition

Moderators
avatar for Gaurav Gupta

Gaurav Gupta

Partner, Deloitte India

Speakers
avatar for Punit Sood

Punit Sood

Chairman, NASSCOM GCC Council, Head of India & Head of International Hubs, NatWest Group


Thursday June 30, 2022 2:00pm - 2:15pm IST
Hall 1, HICC

2:15pm IST

Session XX: Leaders' Discussion: Driving an Optimal Cloud Strategy to Accelerate Digital Transformation
  • Where are we today on the cloud journey across industries?
  • Key decision elements and parameters in your cloud journey
  • Strategies and decisions that worked well
  • Drive scale and complexity simultaneously – ensuring security

Moderators
avatar for Jaspreet Singh

Jaspreet Singh

Partner and GCC & GIC Industry Leader, Grant Thornton Bharat

Speakers
avatar for Jaya Kumar K

Jaya Kumar K

Vice President & Managing Director, Sabre Global Capability Center, Bengaluru
avatar for Mohit Kapoor

Mohit Kapoor

Group CTO, Mahindra Group
avatar for Jaikumar Subramanian

Jaikumar Subramanian

Partner & Executive Director, IBM Consulting, India South Aisa


Thursday June 30, 2022 2:15pm - 2:45pm IST
Hall 1, HICC

2:45pm IST

Session XXI: Leaders' Discussion: A Founder’s Guide to Growth and Impact
Design principles for building a model for sustained growth
Challenges in the way and how to overcome them
Attracting and inspiring the best talent
How do you build a business where data and customer focus go hand in hand

Moderators
avatar for Radhika Choudary

Radhika Choudary

Co-Founder & Director, Freyr Energy Services Private Limited

Speakers
avatar for Ravi Daparthi

Ravi Daparthi

Co-Founder & CTO, Oorwin Labs
avatar for Sunil Maddikatla

Sunil Maddikatla

Founder & CEO, BlueSemi


Thursday June 30, 2022 2:45pm - 3:15pm IST
Hall 1, HICC

3:15pm IST

Session XXII: Guest Speaker: Emerging Power Shifts: Trends that will shape this TECHADE!
Speakers
avatar for Simon Baptist

Simon Baptist

Global Chief Economist, The Economist Intelligence Unit


Thursday June 30, 2022 3:15pm - 3:45pm IST
Hall 1, HICC

3:45pm IST

Session XXIII: Guest Speaker: Leadership Lessons: Building a Winning Spirit
Moderators
avatar for Vasanthi Hariprakash

Vasanthi Hariprakash

Founder-Storyteller, Pickle Jar

Speakers
avatar for Vimal Kumar

Vimal Kumar

Co-Founder, Director and Chief Coach, Prakash Padukone Badminton Academy


Thursday June 30, 2022 3:45pm - 4:15pm IST
Hall 1, HICC

4:15pm IST

High-Tea: Network & Connect with Peers
A great chance to connect and interact with your peers across industries/companies

Thursday June 30, 2022 4:15pm - 5:15pm IST
HICC, Hyderabad